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LOCAL AUTHORITY NUMBERS
FOR ENGLAND AND WALES

Welcome to our database of all emergency out-of-hours numbers for Local Authorities in England and Wales. During office hours (9am-5pm Monday to Friday) you should call the relevant number. By law, homelessness teams operate 7 days a week, 365 days a year so you will always be able to contact them. Emergency numbers will work outside of the above office hours and on Bank Holidays.

 

You should contact the Local Authority that you normally reside in. If you are currently homeless, then this should be your first action.

If you are homeless in Scotland, please find the number by clicking here: Shelter Scotland directory


If you want to see the process that the Local Authority will go through after you get in contact, click here. (Opens a new window)

​

  • If you are homeless contact your council - they must look at your situation.

  • If you are homeless out of hours you should still be able to make an application.

  • Only one person needs to make the application per household.   

​

If you are viewing on a laptop or computer, press Ctrl + F to search quicker and if you are using Safari on an iPhone/iPad, just type the name of the Council in the web address bar and scroll to the bottom and it will show you the search results.

All numbers were correct at the time of publishing, however if there is any incorrect number please use the Contact Us form.

​

​

IF YOU HAVE ANY CONCERNS ABOUT A ROUGH SLEEPER, OR YOU ARE ROUGH SLEEPING – PLEASE CONTACT STREET LINK ON THEIR WEBSITE OR CALL 0300 500 0914.


Adur District Council:

01903 221063

​

Allerdale Borough Council

0303 123 1702

 

Amber Valley Borough Council

0300 456 2531

 

Arun District Council

01903 737552.

Emergency number: 01903737552

 

Ashfield District Council

01623457252

Emergency number:  01623450000

 

Ashford Borough Council

01233 330688

 

Aylesbury Vale District Council

01296585168

 

Babergh District Council

01473825757

 

Barking and Dagenham London Borough Council

02087248323

Emergency number: 02082153000

 

Barnet London Borough Council

02083594797

 

Barnsley Metropolitan Borough Council

01226773870

Emergency number: 08449841800

 

Barrow-in-Furness Borough Council

01229 876332

Emergency number: 01229833311

 

Basildon Borough Council

Emergency number: 01268533333

 

Basingstoke and Deane Borough Council

01256844844

Emergency number: 01256840110

 

Bassetlaw District Council

01909535122

Emergency number: 01909534999

 

Bath & North East Somerset Council

01225396296

 

Bedford Borough Council

01234718058

 

Bexley Council

02083037777

 

Birmingham City Council

01213032296

 

Blaby District Council

01162727770

 

Blackburn with Darwen Borough Council

01254585444

Emergency number: 07739454978

 

Blackpool Council

01253477760

Emergency number: 01253477600

 

Blaenau Gwent County Borough Council

01495354600

 

Bolsover District Council

01246242424

 

Bolton Council

01204335830

 

Borough of Poole

01202633804

Emergency number: 0800506050

 

Boston Borough Council

01205314555

 

Bournemouth Borough Council

01202451467

 

Bracknell Forest Borough Council

01344352009

 

Bradford Metropolitan District Council

01274435999

Emergency number: 01274381999

 

Braintree District Council

01376552525

 

Breckland Council

01362656870

Emergency number: 01522782246

 

Brent Council

02089372000

Emergency number: 02089371234

 

Brentwood Borough Council

01277312500

Emergency number: 012277261112

 

Bridgend County Borough Council

01656643643

 

Brighton & Hove City Council

01273294400

 

Bristol City Council

01173526800

 

Broadland District Council

01603430641

Emergency number: 01603412180

 

Bromley London Borough Council

02084617721

Emergency number: 03003038671

 

Bromsgrove District Council

08000850160

 

Broxbourne Borough Council

01992785567

Emergency number: 01992785528

 

Broxtowe Borough Council

01159177777

 

Burnley Borough Council

01282425011

 

Bury Metropolitan Borough Council

01612535537

 

Caerphilly County Borough Council

01443873552

 

Calderdale Metropolitan Borough Council

01422392460

 

Cambridge City Council

01223457918

Emergency number: 08443353944

 

Camden Council

02079744444

 

Cannock Chase District Council

01543462621

 

Canterbury City Council

01227762605

 

Cardiff Council

02920570750

Emergency number: 02920873141

 

Carlisle City Council

01228817200

Emergency number: 01228817386

 

Carmarthenshire County Council

01554899259

Emergency number: 01267234567

 

Castle Point Borough Council

01268882200

Emergency number: 01268758357

 

Central Bedfordshire Council

03003008302

 

Ceredigion County Council

01545570881

 

Charnwood Borough Council

01509634567

 

Chelmsford City Council

01245606400

Emergency number: 01245606644

 

Cheltenham Borough Council

Emergency number: 01452614194

 

Cherwell District Council

01295227004

 

Cheshire East Council

03001235017

Emergency number: 03001235015

 

Cheshire West and Chester Council

03001232442

Emergency number: 03001238123

 

Chesterfield Borough Council

01246345825

Emergency number: 01629533190

 

Chichester District Council

01243785166

Emergency number: 1243785339

 

Chiltern District Council

01494729000

 

Chorley Borough Council

01257515151

 

Christchurch Borough Council

01202795000

 

City of London Corporation

02073321838

 

City of York Council

01904554500

 

Colchester Borough Council

01206282569

Emergency number: 03003334444

 

Conwy County Borough Council

03001240050

 

Copeland Borough Council

08450531327

Emergency number: 08450531327

 

Corby Borough Council

01536464629

 

Cornwall Council

03001234161

 

Cotswold District Council

01285623300

 

Council of the Isles of Scilly

01720424000

 

Coventry City Council

02476834025

 

Craven District Council

01756706475

Emergency number: 01653699392

 

Crawley Borough Council

01293438000

 

Croydon Council

02087266100

 

Dacorum Borough Council

01442228000

Emergency number: 08000186050

 

Darlington Borough Council

01325405333

Emergency number: 08702402994

 

Dartford Borough Council

01322343114

Emergency number: 03456341212

 

Daventry District Council

01327871100

 

Denbighshire County Council

01824712372

Emergency number: 03001233068

 

Derby City Council

01332640085

Emergency number: 01332786968

 

Derbyshire Dales District Council

01629761311

Emergency number: 08456058058

 

Doncaster Metropolitan Borough Council

01302736000

Emergency number: 01302323444

 

Dover District Council

01304821199

 

Dudley Metropolitan Borough Council

03005552345

 

Durham County Council

03000268000

Emergency number: 01388722538

 

Ealing Council

02088258888

 

East Cambridgeshire District Council

01353665555

 

East Devon District Council

01395517469

Emergency number: 01395516854

 

East Dorset District Council

01202795096

 

East Hampshire District Council

01730234345

Emergency number: 07850358156

 

East Herts Council

01279655261

 

East Lindsey District Council

01507600206

Emergency number: 07766776447

 

East Northamptonshire Council

01832742000

 

East Riding of Yorkshire Council

01482396301

Emergency number: 01377241273

 

East Staffordshire Borough Council

08001313126

Emergency number: 01283508126

 

Eastbourne Borough Council

01323761093

 

Eastleigh Borough Council

02380688165

 

Eden District Council

01768861428

Emergency number: 08003581401

 

Elmbridge Borough Council

01372474590

Emergency number: 01372361686

 

Enfield Council

02083791000

 

Epping Forest District Council

01992564000

 

Epsom and Ewell Borough Council

01372732000

 

Erewash Borough Council

01159072244

Emergency number: 01629532600

 

Essex County Council

03456061212

 

Exeter City Council

01392277888

Emergency number: 08453511060

 

Fareham Borough Council

01329236100

 

Fenland District Council

01354654321

 

Flintshire County Council

01352703777

 

Forest Heath District Council

01638719345

Emergency number: 01284757178

 

Forest of Dean District Council

01594810000

Emergency number: 01452614194

 

Fylde Borough Council

01253658658

Emergency number: 01253642111

 

Gateshead Council

08009239995

Emergency number: 01914770844

 

Gedling Borough Council

01159013681

Emergency number: 08000960306

 

Gosport Borough Council

02392584242

 

Gravesham Borough Council

01474564422

 

Great Yarmouth Borough Council

01493856100

 

Guernsey

01481245530

 

Guildford Borough Council

01483444471

Emergency number: 01483564821

 

Gwynedd Council

01286685100

Emergency housing:01766771000

 

Hackney London Borough Council

02083562929

Emergency number: 02083562300

 

Halton Borough Council

03033334300

 

Hambleton District Council

01609779977

Emergency number: 01609767267

​

Hammersmith and Fulham London Borough Council

02087534198

 

Harborough District Council

Emergency number: 01858828282

 

Haringey Council

02084891000

 

Harlow District Council

01279446655

 

Harrogate Borough Council

01423500600

Emergency number: 01423556300

​

Harrow Council

02084241093

Emergency number: 02088635611

 

Hart District Council

01252774420

Emergency number: 08456770678

 

Hartlepool Borough Council

01429284313

Emergency number: 01429869424

 

Hastings Borough Council

01424451100

Emergency number: 01424451999

 

Havant Borough Council

02392446379

 

Havering London Borough Council

01708432824

Emergency number: 01708433999

 

Herefordshire Council

24hr number: 01432 261600

 

Hertsmere Borough Council

02082072277

Emergency number: 08453000021

 

High Peak Borough Council

03451298075

Emergency number: 01629532600

 

Hillingdon London Borough Council

01895556666

 

Hinckley & Bosworth Borough Council

01455238141

Emergency number: 01455251137

 

Horsham District Council

01403215204

 

Hounslow London Borough Council

02085834242

Emergency number: 02085832222

 

Hull City Council

01482300300

Emergency number: 01482300304

 

Huntingdonshire District Council

Emergency number: 01480434167

 

Hyndburn Borough Council

01254388111

 

Ipswich Borough Council

01473433370

 

Isle of Anglesey County Council

01248752200

Emergency number: 01248750057

 

Isle of Wight Council

01983823040

 

Islington Council

Emergency number: 02075272000

 

Kettering Borough Council

01536410333

Emergency number: 01536410795

 

King’s Lynn & West Norfolk Borough Council

01553616675

 

Kingston upon Thames Royal Borough Council

02085475003

 

Kirklees Metropolitan Council

Emergency number: 01484414933

 

Knowsley Metropolitan Borough Council 

08006940280

 

Lambeth London Borough Council

02079264200

 

Lancashire County Council

03001236701

Emergency number: 03001236720

 

Lancaster City Council

01524582257

Emergency number: 0152467099

 

Leeds City Council

01132224412

Emergency number: 07891273939

 

Leicester City Council

01162212770

 

Lewes District Council

01273471600

Emergency number: 01323644222

 

Lewisham London Borough Council

02083147007

 

Lichfield District Council

01543308703

 

Lincoln City Council

01522881188

 

Liverpool City Council

01512333800

 

Maidstone Borough Council

01622602440

 

Maldon District Council

01621854477

 

Malvern Hills District Council

01684579579

 

Manchester City Council

01612747066

Emergency number: 01612345001

 

Mansfield District Council

01623463121

 

Medway Council

01634336000

Emergency number: 01634304400

 

Melton Borough Council

01664502502

 

Mendip District Council

03003038588

Emergency number: 03003038588 then choose option 4 and then option 5

 

Merthyr Tydfil County Borough Council

01685725000

 

Merton London Borough Council

02085453636

Emergency housing: 02087705000

 

Mid Devon District Council

01884255255

 

Mid Suffolk District Council

01473825757

 

Mid Sussex District Council

01444477574

 

Middlesbrough Council

03001111000

 

Milton Keynes Council

01908253481

 

Mole Valley District Council

01306885001

Emergency number: 01372376533

 

Monmouthshire County Council

01633644644

 

Neath Port Talbot County Borough Council

01639685219

 

New Forest District Council

02380285234

Emergency number: 02380285250

 

Newark & Sherwood District Council

01636650000

 

Newcastle upon Tyne City Council

01912284929

 

Newcastle-under-Lyme Borough Council

01782717717

Emergency number: 01782615599

 

Newham London Borough Council

02084302000

 

Newport City Council

01633656656

 

North Devon Council

01271388870

 

North Dorset District Council

01258484358

Emergency number: 01685725000

 

North East Derbyshire District Council

01246231111

Emergency number: 08456058058

 

North East Lincolnshire Council

01472326296, option 1

 

North Hertfordshire District Council

01462474000

Emergency number: 01462420600

 

North Kesteven District Council

01529414155

 

North Lincolnshire Council

01724297777

 

North Norfolk District Council

01263516375

 

North Somerset Council

019344263300

Emergency number: 01454615165

 

North Tyneside Council

03452000102

 

North Warwickshire Borough Council

01827719251

Emergency number: 01827718086

 

North West Leicestershire District Council

08009520079

Emergency number: 01530454789

 

Northampton Borough Council

03003307000

 

Northumberland Council

03456006400

 

Norwich City Council

03449803333

Emergency number:01603412180

 

Nottingham City Council

01159155555

 

Nuneaton & Bedworth Borough Council

02476376406

Oadby and Wigston Borough Council

01162888961

Emergency number: 08000839695

 

Oldham Metropolitan Borough Council

0300 0030650

 

Oxford City Council

01865249811
 

Pembrokeshire County Council

01437764551

Emergency number: 08456015522

 

Pendle Borough Council

01282661661

Emergency number: 01282611999

 

Peterborough City Council

01733864064

 

Plymouth City Council

01752305496

 

Portsmouth City Council

02392834989

 

Powys County Council

Emergency number: 08456027039

 

Preston City Council

Emergency number: 01772906014

 

Purbeck District Council

01929556561

Reading Borough Council

Emergency number: 01334786512

 

Redbridge London Borough Council

02087084002

Emergency number: 02084781123

 

Redcar & Cleveland Borough Council

Emergency number: 01642771300

 

Redditch Borough Council

01527534069

Emergency number: 0152767666

 

Reigate and Banstead Borough Council

Emergency number: 07699391689

 

Rhondda Cynon Taf County Borough Council

01443485515

Emergency number: 01443425001

 

Ribble Valley Borough Council

Emergency number: 01200444448

 

Richmond upon Thames London Borough Council

Emergency number: 02087442442

 

Richmondshire District Council

01748829100

 

Rochdale Metropolitan Borough Council

Emergency number: 03003038875

 

Rochford District Council

Emergency number: 0126852717

 

Rossendale Borough Council

01706873577

 

Rother District Council

Emergency number: 01424787868

 

Rotherham Metropolitan Borough Council

01709336009

Emergency number: 07748143170

 

Royal Borough of Greenwich

02089212863

 

Rugby Borough Council

02088548888

 

Runnymede Borough Council

01932425831

 

Rushcliffe Borough Council

01159819911

 

Rushmoor Borough Council

01252398634

 

Rutland County Council

01572722577

 

Ryedale District Council

01653600666

Salford City Council

Emergency number: 01617948888

 

Sandwell Metropolitan Borough Council

01215696000

Emergency number: 01215696883

 

Scarborough Borough Council

01723232323

 

Sedgemoor District Council

03003037800

 

Sefton Metropolitan Borough Council

01519343541

Emergency number: 01519208234

 

Selby District Council

01757705101

Emergency number: 01653600941

 

Sevenoaks District Council

01732227000

 

Sheffield City Council

01142736306

Emergency number: 08007311689

 

Shepway District Council

01303853300

Emergency number: 01303221888

 

Shropshire Council

02456789005

 

Slough Borough Council

01753475111

 

Solihull Metropolitan Borough Council

01217171515

 

South Bucks District Council

01895837200

 

South Cambridgeshire District Council

03450455214

Emergency number: 08456095438

 

South Derbyshire District Council

01283595804

Emergency number: 01629532600

 

South Gloucestershire Council

01454868005

Emergency number: 01454615165

 

South Hams District Council

01803861234

Emergency number: 01803867034

 

South Holland District Council

Emergency number: 01775761161

 

South Kesteven District Council

01476406080

Emergency number: 01476590044

 

South Lakeland District Council

01539793199

Emergency number: 08704286905

 

South Norfolk District Council

Emergency number: 08081682222

 

South Northamptonshire District Council

01327322374

Emergency number: 08001601022

 

South Oxfordshire District Council

01235422422

 

South Ribble Borough Council

01772421491

Emergency number: 01772625499

 

South Somerset District Council

01935462462

 

South Staffordshire District Council

01902696000

Emergency number: 01384679027

 

South Tyneside Metropolitan Borough Council

03001236633

Emergency number:01914562093

 

Southampton City Council

02380832327

Emergency number: 02380233344

 

Southend-on-Sea Borough Council

Emergency number: 01702215000

 

Southwark Council

02075255950

 

Spelthorne Borough Council

01784446383

 

St Albans City and District Council

Emergency number: 01727811155

 

St Edmundsbury Borough Council

01638719345

Emergency number: 01284763252

 

St Helens Metropolitan Borough Council

01744676789

 

Stafford Borough Council

Weekday office hours: 01785 619000
01785619170

 

Staffordshire Moorlands District Council

03456053010

 

Stevenage Borough Council

Emergency number: 01438314963

 

Stockton-on-Tees Borough Council

01642528389

 

Stoke-on-Trent City Council

01782233696

 

Stratford-on-Avon District Council

01789260844

Emergency number: 01789260126

 

Stroud District Council

01453754078

Emergency number: 01453222104

 

Suffolk Coastal District Council

01394383789

 

Sunderland City Council

08007312963

 

Surrey Heath Borough Council

01276707100

 

Sutton London Borough Council

02087704442 press option 3 then option 3 again

 

Swale Borough Council

Emergency number: 01634304400

 

Swansea City and County Council

01792636000

 

Swindon Borough Council

01793445503

Tameside Metropolitan Borough Council

01613312700

 

Tamworth Borough Council

08127709709

 

Tandridge District Council

01883722000

 

Taunton Deane Borough Council

01823356581

 

Teignbridge District Council

01626361101

Emergency number: 01395516854

 

Telford and Wrekin Council

01952381925

 

Tendring District Council

01255686438

Emergency number: 01255222022

 

Test Valley Borough Council

01264368000

 

Tewkesbury Borough Council

Emergency number: 01452614194

 

Three Rivers District Council

01923776611

 

Thurrock Council

01375652820

 

Tonbridge & Malling Borough Council

01732876067

 

Torbay Council

03004564876

 

Torfaen County Borough Council

01495742303

Emergency number: 01495762200

 

Torridge District Council

01237428700

 

Tower Hamlets Council

02073647474

 

Trafford Metropolitan Borough Council

01619122230

 

Tunbridge Wells Borough Council

Emergency number: 01892515392

 

Uttlesford District Council

01799510510

Vale of Glamorgan County Borough Council

01446709567

 

Vale of White Horse District Council

01235442442

 

Wakefield Metropolitan District Council

01924304362

 

Walsall Metropolitan Borough Council

01922653405

Emergency number: 08451112836

 

Waltham Forest London Borough Council

02084963000

 

Wandsworth London Borough Council

Emergency number: 02088716000

 

Warrington Council

Emergency number: 01925444400

 

Warwick District Council

Emergency number: 01926456129

 

Warwickshire County Council

01926456129

 

Watford Borough Council

Contact New Hope on 03000120168 24hrs

​

Waveney District Council

01502562111

 

Waverley Borough Council

01483523188

 

Wealden District Council

Emergency number: 01323644422

 

Wellingborough Borough Council

01933229777 option 4

 

Welwyn Hatfield Council

08001114484

 

West Berkshire Council

01344786543

 

West Devon Borough Council

01822813600

 

West Dorset District Council

01305251010

 

West Lancashire Borough Council

01695585223

Emergency number: 08453710898

 

West Lindsey District Council

Emergency number: 01427613960

 

West Oxfordshire District Council

Emergency number: 01513432945

 

West Somerset District Council

01643703704

Emergency number: 01823351411

 

West Sussex County Council

01903867350

 

Westminster City Council

02076411000

 

Weymouth and Portland

01305838000

 

Wigan Metropolitan Borough Council

Emergency number: 01942828777

 

Wiltshire Council

Chippenham: 01249706666

Salisbury: 017224344233

Trowbridge: 01225718005

 

Winchester City Council

01962848400

 

Windsor & Maidenhead Royal Borough

01628683667

 

Woking Borough Council

01483743834

Emergency number: 02037013590

 

Wokingham Borough Council

01189746752

 

Wolverhampton City Council

01902 554747

 

Worcester City Council

Emergency number: 01562733178

 

Worthing Borough Council

01903221063

 

Wrexham County Borough Council

01978292947

Emergency number:01978264240

 

Wychavon District Council

01386565020

 

Wycombe District Council

01494421212

Emergency number:080 09997677

 

Wyre Borough Council

01253891000

 

Wyre Forest District Council

08001695454

Emergency number: 01562850053

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