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'The Worcester Model'

The City of Worcester, situated in the county of Worcestershire, is of particular importance to the Foundation because of its links with Cardon Banfield and other rough sleepers who have died there between 2016-2019. In 2020 the Safeguarding ‘Thematic Review’ into the 5 rough sleeper deaths in the county was released. This can be read in full here including our response.

Since 2021, we have been working on a ‘Worcester Model’ which we hope to replicate across the country through our Satellite Hubs. This Model is a good example of how organisations can work together effectively to safeguard those experiencing homelessness and prevent them from falling into crisis situations.

There have been a number of Freedom of Information requests in Worcestershire made by the Foundation, with 90% of them being released publicly in part or in full. Further details of these can be found on our Freedom of Information Requests page.

Welcome to “the "Worcester Model" - a refreshed way for organisations working together to respond to homelessness.As a way of ensuring services for people who were homeless or threatened with homelessness are sufficient, organisations in Worcester City have begun to work together from one Homeless Forum which works towards shared goals*.

This Forum was first suggested in 2015 by the Cardon Banfield Foundation's predecessor organisation to help services see the benefit of working together for the best outcome of the people who need support.​ The Worcester Model doesn't prioritise one organisation over another but rather understands that each service has a certain unique role to play in dealing with homelessness. It's important to note that duplication of a service for people who are homeless is not always a negative thing, because demand may warrant more of the same.​The key services which the Model mandates are; service user voice (someone who is or was homeless), doctor/GP, mental health, substance misuse, housing, outreach, benefit/Job Centre, housing associations, LGBT services, hostels/foyers, street kitchens, day centres, Council and Citizens Advice. Depending on the area and needs other services may include probation, religious groups and business leaders.​Each local area will have different priorities with regards to tackling the issue of homelessness and this may mean their primary aim is to reduce rough sleeping, whilst the city next to it may need to prioritise building affordable homes.

The Worcester Model is an approach to working collaboratively which is flexible to the needs of the area, rather than the services being treated as the same.​The Cardon Banfield Foundation is currently working on a Satellite Hub programme and is promoting the work of Homeless Forums across the country, as a result of the work in Worcester.​After the release of the Worcestershire Safeguarding Thematic Review, (opens a new window) a number of recommendations were suggested including an information sharing database with the main focus being safeguarding. The Forum is seen as the central point to the design and implementation of joined-up homelessness services. You can see our response to the Thematic Review here.This Model is currently being developed further by agencies in Worcester in light of the Thematic Review and is supported by the Cardon Banfield Foundation.​The 'Worcester Model' recently received national media exposure through an article in

The Big Issue magazine:

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